Allison E. Betus, Michael K. Jablonski, and Anthony F. Lemieux
Terrorism employs violence or the threat of violence to diffuse and amplify messages to an audience beyond the immediate target or victim of an attack. Violent acts initiate media coverage, as well as word-of-mouth transmission, functioning as a gateway that draws attention to the terror group and its messages in a manner that increases the salience of the communication; then media provides additional information contextualizing the original act. Media coverage may make the group initiating the communication look more dangerous or powerful than is warranted.
Terrorist communication strategy involves a noteworthy violent act, or threat thereof, that secondarily communicates with multiple audience groups. One audience may be supporters of the terror group who construct identity from the violent act as well as from grievances that the group seeks to advertise. Another may be outgroups sympathetic with the substance of communicated messages. Still another may be foreign countries, which may provide a sense of legitimacy to the actions of the group.
A violent group successfully portrayed as victimized will solidify ingroup cohesion and outgroup hostility while justifying the use of violence as a moral consequence of circumstances. Terrorists often dehumanize the outgroup by stereotyping them in ways they argue will justify violence. People sympathetic with the dehumanization of the outgroup may provide support without actually joining in the perpetration of terror. Some may be radicalized by communication produced by terrorists, such as on social media, to become actors themselves. Counter-terror tactics may disrupt intergroup communication, thus interfering with recruitment or operational capabilities of those supporting or engaging in terrorism.
João R. Caetano and Alexandra F. Martins
Politics is a field of interaction between a multiplicity of actors—both individual and collective—with different interests operating in the so-called public space and trying to influence the outcomes of the state’s (or groups of states’) action, typically public policies. In politics, people do not defend their interests alone but within groups and in relation to other groups, which presupposes a communication strategy and tactics. The diversity of political and social groups has not ceased to grow in recent decades throughout the world, particularly in democratic systems, with implications for the way politics and democracy are depicted by the media, as well as the way the make-up of public policies is analyzed. This important issue gets at the essence of politics and of society, in relation to communication processes, and is subject to new interdisciplinary approaches and developments in social science, particularly in political communication (the study of the connections between politics and citizens and the interactions connecting groups).
Political and social groups are groups composed of two or more people who interact and maintain relations of interdependence in order to obtain power, stay in power, or influence policy makers, in their own interest. Every day, people see the action of political and social groups when they watch television, listen to the radio, access the Internet, or simply talk with other people, in different situations. In fact, an isolated person would not need politics. Only the necessity of regulating relations between people in society explains the creation of politics and the action of political and social groups through the use of communication tools.
Political and social groups can be categorized in different ways, according to their structure, functions, and types of activity. According to a structural perspective, political and social groups can be classified as political institutions, political and social (nonstate or public) organizations, and social movements. One can distinguish between permanent and nonpermanent groups, depending on their expected or usual time of duration, and based on function there are: public and private groups, interest aggregation groups, and interest articulation groups. Lastly, according to their activities, there are institutional and noninstitutional groups, taking into account their role in political decision-making processes.
During the early 21st century, the use of technology has revolutionized the way people conceive of politics. Networks brought with them new social demands and forms of public scrutiny. As a result political and social groups have been experimenting with new ways of doing politics as they break with the past. These new facts require social scientists—facing a new and demanding scientific challenge—to rethink the politics of today in relation to society. Communication is important because it relates to many of these political dynamics.
V. Skye Wingate and Nicholas A. Palomares
Gender is conceptualized as a social construct rather than biologically determined. Gender shapes communication in intergroup contexts. Gender influences communication in assorted domains, such as nonverbal behavior and emotion, language, friendship, self-disclosure, social support and advice, group decision making, leadership emergence, gaming, and aggression. Considering gender-based communication in each of these domains provides insight into the manner in which gender-based communication is conceptualized and understood. Gender is a meaningful factor, but not the sole determinant, of communication because other factors can moderate gender’s influence.
Karyn Ogata Jones and Lee Crandall
Intergroup communication adds to the general knowledge about disability by summarizing key areas in research and commentary. Intergroup communication is discussed in terms of how stigma affects identification, perception, and communication. Scholarship examining efforts to measure attitudes these groups have about each other, and the effects of inter-group communication on attitudes, beliefs, and behaviors, is reviewed. Scholarly commentary plays a role in the complicated relationship between identity and disability, and how this relationship impacts intergroup interactions, as well as present a summary of studies examining intergroup communication and disability in interpersonal, group, mediated, and professional settings. Illustrations from social media are provided to show how mediated inter-group communication can impact perceptions and knowledge. Studies are presented from an international perspective, allowing for culturally based comparisons.
In understanding crowd psychology and its explanation of conflict and violence, there are different theoretical approaches that turn on different understandings of communication processes. There are three models of communication in the crowd worth reviewing: classic, normative, and dynamic. Classic models suggest that crowd members are influenced by an idea of emotion presented to them. Normative models suggest that influence is constrained by what is seen as consonant with group norms. And, finally, dynamic models examine how that which becomes normative in the group depends upon intergroup relations. The last of these approaches can explain the patterned, socially meaningful and yet changing nature of crowd action. Crowd action, itself, is a form of communication because it serves to shape the social understandings of participants as well as the social understandings of those beyond the crowd. It is argued that the nature and centrality of crowds contribute to the understanding and creating of social relations in society.
Richard Y. Bourhis
Acculturation is the process of bidirectional change that occurs when two ethnolinguistic groups come in sustained contact with one another. Acculturation usually occurs between groups of unequal power, status, and demographic background. At stake for the unity of multilingual states are intergroup relations between language minorities and majorities that yield harmonious to conflictual outcomes. The Interactive Acculturation Model (IAM) is adapted to intergroup relations between language communities in four parts. The first part of the model provides an overview of the ethnolinguistic vitality framework accounting for the strength of minority/majority language communities as they struggle to gain the institutional support they need to develop as distinctive and thriving language communities. The second part of the IAM offers an analysis of the pluralist, civic, assimilationist, and exclusionist ideologies that underpin language policies regulating the co-existence of minority/majority language communities. The third part examines the acculturation orientations endorsed by majority and minority language group speakers. The fourth part of the IAM proposes that the interaction of majority and minority acculturation orientations yield intergroup communication outcomes that may range from harmonious, problematic, to conflictual. Taken together, the IAM model offers a conceptual tool for analyzing the fate of linguistic minorities as they seek to survive in the dominant majority group environments of post-modern globalizing states.
Michael S. Waltman and Ashely A. Mattheis
Most of the research dealing with hate and hate speech has examined the practices and discourses of hate groups and hate crimes. This work has tended to focus on hate and hate speech directed at African Americans, Jews, and other nonwhites by white supremacist groups. An emerging and growing literature examines hate and hate speech that is used by men to target and harass women. Research in this area has focused on the ways that hate speech produced by organized hate groups and men’s rights activist groups is used to recruit new members, to socialize new members, to radicalize people, and to encourage ethnoviolence. The Internet has had a revolutionizing influence on these groups’ use of hate speech. Additionally, hate novels and “hate music” have played important roles in the recruitment of people into the hate movement and promoted violence against those perceived as enemies of Aryans.
Michael Chouinard and Daniel Cronn-Mills
The words speech and debate hold a variety of connotations. For some, they refer to the dissemination or exchange of ideas in a general sense, while others will be more familiar with speech and debate as co-curricular activities, commonly referred to using the umbrella term forensics. Not to be confused with the modern understanding of forensic science, the term forensics stems from the Latin forensis, which relates to assembly in public forums. Forensic programs can be found at a broad range of secondary and post-secondary institutions. Students prepare speeches, performances, or arguments for tournaments where they can win individual and team awards. Despite the individual nature of many speech and debate events, teams play a vital role in forensics. In fact, numerous studies have indicated critical thinking is a necessary component to succeed in our fast-paced society. According to Allen, Berkowitz, Hunt, and Louden, education in communication enhances critical thinking by 44%. Forensics involvement is the activity most identified for advancing critical thinking abilities. Both in and out of competition, team membership is widely understood to be a key component of forensic participation.
In many ways, speech and debate serve as laboratories for the study of small groups. For scholars of group dynamics and intergroup communication, forensics provides a plethora of avenues for exploration, related to such key group concepts as integration, group identity, team culture, conflict management, leadership, administration, and competition. The competitive nature of forensics plays a vital role in shaping the activity, and contributes to a unique opportunity for the study of groups. While some scholars (such as Burnett, Brand, Meister, Wood, and Rowland-Morin) perceive tension between the competitive and educational objectives of the activity, others remain adamant that much education comes through competition, and as such, the two are harmonious rather than dissonant ideals. Both philosophies acknowledge the important role of competition in forensics. For scholars of group communication, the features of competitive speech and debate teams make them unique and insightful subjects for examination.
Ursula Hess and Agneta Fischer
What is the role of emotional mimicry in intergroup relations? There are different theoretical accounts of the function and underlying processes of emotional mimicry. A review of research on emotional mimicry suggests that, in general, emotional mimicry reinforces existing group boundaries, rather than breaking or dissolving them. Specifically, there is consistent evidence that people tend to mimic similar others more than dissimilar others. Given that ingroup members are by definition more similar to each other than to outgroup members, this implies that the former are more likely to be mimicked than the latter. In turn, mimicry improves social bonds with others, which then facilitates ingroup relations.
The most primitive and implicit pathway for mimicry is via embodiment, and it can only take place when there is an actual interaction between group members. To the degree that such processes are presumed to be automatic, it is likely that they tend to reinforce social exclusion of outgroup members. By contrast, the most explicit pathway to mimicry is via perspective taking, in which one deliberately tries to take the other’s perspective. This process does not require the actual presence of members of other groups, but some form of empathy when judging or expecting to meet other group members. This process is more amenable to top-down influences. The research on mimicry also converges on the notion that when mimicry (or in fact other forms of behavior matching) is present, interactions can be expected to be more affiliative. Thus, with effort, mimicry can also be a tool for improving intergroup relations. As always, however, it requires more effort to cross group boundaries than to stay within them.
Maggie J. Pitts
A researcher’s methodological approach is guided by his or her orientation toward three major philosophical assumptions: epistemological assumptions (i.e., what the nature of truth or knowledge is and how it can be pursued), ontological assumptions (i.e., what the nature of reality is and how it can be understood), and axiological assumptions (i.e., what the researcher’s position in the world is and responsibilities to it). Qualitative inquiry is largely guided by methodological beliefs that hold truth and reality as socially constructed, that value subjectivity over objectivity, that explore questions of “how” or “why” over questions of “what,” and that value participants’ voices and experiences. Broadly, qualitative inquiry seeks to describe the world as it is experienced and lived in by the participants under study. With respect to intergroup communication, qualitative inquiry takes an in-depth approach to understanding how members of a community or culture enact the behaviors of everyday life relevant to their group.
Qualitative inquiry comprises several methodologies or methodological approaches including ethnography, autoethnography, and ethnography of communication; narrative paradigm and narrative theory; grounded theory; phenomenology; and case studies. Each methodology employs one method or a combination of methods to collect qualitative data. Methods refer to the tools used to collect data for the purposes of informing research and answering research questions. Qualitative methods include tools for the collection of descriptive, largely non-numeric data, including several types of interviews, observations, and interactions, and the collection of meaningful texts, documents, and objects. The collection of qualitative data often requires the researcher to establish a trusting relationship (rapport) with participants and gain an insider’s (emic) perspective of the context for study. In many cases, this is established through prolonged engagement in the field and carefully crafting interview questions that encourage detailed disclosures. Qualitative data are analyzed through a process of dissection, up-close examination, contrast, and comparison between units of data and then putting pieces back together in a synergetic way that represents data holistically. Most qualitative data analysis involves some form of coding: a process of identifying units of data that are relevant to the research questions, assigning them a short label or code, then clustering similar codes into increasingly abstract thematic categories. Researchers establish trustworthiness in qualitative reports through descriptive writing that preserves the voices of the participants, that reflects the social realities of the participants, and that contextualizes results within broader scholarly discourse by tying findings to previous theory or research. Qualitative research reports can take many forms that range from creative forms of writing and representation including poetry and photographs to more conventional forms of writing that fit expectations of social scientific academic journals. When applied to intergroup contexts, qualitative inquiry can make evident the language and communication patterns and social behaviors that distinguish one group from another. Field observations can reveal identity performance and group behavior. Interviews can solicit information from participants about in-group or out-group perceptions and experiences. And the collection and analysis of texts and documents can establish the means through which group identity is preserved and transferred.