The Oxford Research Encyclopedia of Communication is now available via subscription. Visit About to learn more, meet the editorial board, or learn how to subscribe.

Show Summary Details

Page of

 PRINTED FROM the OXFORD RESEARCH ENCYCLOPEDIA, COMMUNICATION ( (c) Oxford University Press USA, 2016. All Rights Reserved. Personal use only; commercial use is strictly prohibited. Please see applicable Privacy Policy and Legal Notice (for details see Privacy Policy).

date: 20 October 2017

Summary and Keywords

People can adjust their communication in a variety of ways for different contexts, audiences, and purposes. Although these adjustments often improve or facilitate interaction—that is, make it smoother, better, or easier—sometimes they do not. “Nonaccommodation” is a concept drawn from communication accommodation theory (CAT) and refers to adjustments in communication behavior associated with disaffiliation, expressing dissimilarity and/or obscuring information. Nonaccommodation can be defined and described in terms of either speakers’ or listeners’ experiences; it may also be intentional or unintentional on the part of a speaker. Researchers have studied nonaccommodation in terms of both its objective behavioral manifestations (e.g., linguistic divergence) and the subjective perceptions that relate to those behavioral manifestations (e.g., psychological divergence; over- and underaccommodation). Responding to nonaccommodation effectively can be challenging, and what constitutes the “best” or “most appropriate” response often depends on contextual factors and interactants’ goals. In line with the functions of accommodation described in CAT, nonaccommodation can influence communication effectiveness as well as the nature of interpersonal and intergroup relations. Generally, nonaccommodation hinders shared understanding and increases perceptions of social distance between individuals and their social groups. Often it is also associated with less positive evaluations of the people and groups involved, as well as lower levels of relational solidarity. Nonaccommodation occurs frequently across a wide variety of societally significant contexts, including intergenerational, medical/healthcare, police–civilian, family, and educational interactions. As such, it represents an important area for both theoretical and applied research.

Keywords: communication accommodation theory, overaccommodation, underaccommodation, reluctant accommodation, intergroup relations, intergroup communication

Access to the complete content on Oxford Research Encyclopedia of Communication requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.